Dick & Jane Romance Boutique Home
Welcome (Sign in)       My Wishlist (0)       My Cart (0)        
   
          HOME    ABOUT US    VIP CLUB    MEDIA    WORKSHOPS    MOMENTS    PRIVATE PARTIES    RETAIL STORE    ASK D & J    EMPLOYMENT


SALE
Getting Started
Moments by D&J
Romance
Lubes, Oils & Lotions
Lingerie & Shoes
Partner Play
Toys for Her
Toys for Him
Fetish & Kink
Anal Toys
Books & Movies
Games & Novelties
Condoms & Dams
Batteries & Cleaner
Apparel & Swimwear
Workshops


Return Policy

Can I return my order?
 
Due to the nature of the products we sell, we do not accept any returns or exchanges
regardless of what the item is eg: Sex Toy, Lingerie, Oils & Lotions etc.  All sales are 100% final
 
Why does my product look as though it's been opened.
 
To limit the possibility of returns, we "test" all products before they leave.  " Testing" means we put batteries in battery operated items to ensure power and functions are good to go etc.  Please note, that this is the reason your package may appeared to be "tampered" with...don't worry we're not in the habit of selling "previously loved items" Yuk!
 

Defective Item Notification

Although we try our very best to be great at everything we do, we are sure there might come a time when something slips through the cracks.  This is never our intention, yet shoud this happen - we need you to let us know, and the sooner you do the faster we can provide the solution. 

Upon receiving your shipment we suggest that you open it and ensure that everything is as expected. 
Any "issues"  need to be reported via email within 24 hours of receiving your package.


Contact Us:

Web Sales Phone: 647-622-LOVE (5683).
Email: 
info@dickandjane.ca

Kindly refrain from calling us at the retail location as we will be unable to assist you at store level. 
All web transactions are handled by our Web Sales Department.
The Web Sales Department is open Monday to Friday 10am to 5pm.
We promise you a phone or email reponse within 24 hours.


Home  |   About Us  |   Contact Us  |   Employment  |   Our Store  |   Returns  |   Shipping  |   Privacy  |   Terms
© 2017 Dick & Jane Romance Boutique. All rights reserved.
Newsletter: