Dick & Jane Romance Boutique Home
Welcome (Sign in)       My Wishlist (0)       My Cart (0)        

Lubes, Oils & Lotions
Lingerie & Costumes
Sex Toys
Fetish & Kink
Games & Novelties

Return Policy

Can I return my order?
Due to the nature of the products we sell, we do not accept any returns or exchanges
regardless of what the item is eg: Sex Toy, Lingerie, Oils & Lotions etc.  All sales are 100% final
Why does my product look as though it's been opened.
To limit the possibility of returns, we "test" all products before they leave.  " Testing" means we put batteries in battery operated items to ensure power and functions are good to go etc.  Please note, that this is the reason your package may appeared to be "tampered" with...don't worry we're not in the habit of selling "previously loved items" Yuk!

Defective Item Notification

Although we try our very best to be great at everything we do, we are sure there might come a time when something slips through the cracks.  This is never our intention, yet shoud this happen - we need you to let us know, and the sooner you do the faster we can provide the solution. 

Upon receiving your shipment we suggest that you open it and ensure that everything is as expected. 
Any "issues"  need to be reported via email within 24 hours of receiving your package.

Contact Us:

Web Sales Phone: 905-508-0110 or 416-607-5882.
Email:  info@dickandjane.ca

All web transactions are handled by our Web Sales Department.
The Web Sales Department is open Monday to Friday 9am to 5pm.
We promise you a phone or email reponse within 24-48 hours.

Home  |   About Us  |   Contact  |   Returns  |   Shipping  |   Privacy  |   Terms
© 2020 Dick & Jane Romance Boutique. All rights reserved.